From Storm’s River to Harkerville, we offer free holistic home-based palliative care and family support.
What is Palliative Care?
Palliative care is a health care approach that aims to improve the quality of life of people, who together with their families, are facing a life-limiting illness.
Palliative care is the relief of suffering through identification, assessment and management of pain and other distressing symptoms, whether physical, emotional, social, spiritual or cultural in origin.
Filling the gap in primary health care
The Department of Health (DoH), in its effort to bring “health for all” by 2020, has embarked on the restructuring of primary health care services (see National Dept. of Health strategic plan for 2015-20).
The DoH new model focuses on illness prevention and health promotion at a community level, with a good referral network that directs community members in need to the appropriate primary health care service.
This model has, however, created a gap in the health care system, specifically a gap for people who are already ill and cannot access health care services. It is this gap that we are committed to filling, while continuing to lobby government regarding the need for compassionate end-of-life care.
Professional care & compassionate support
When a loved one is diagnosed with a life-limiting illness, they often return home from hospital to families that aren’t equipped with the knowledge and resources to provide appropriate care.
Our Hospice Plett programme provides holistic palliative care and support to patients that have been diagnosed with a life-limiting illness, in the comfort of their own home. Our team of trained Professional Nurses, Social Worker and carers strive to improve the quality of life of each patient and provide them with as much comfort and dignity as possible. We work in full co-operation with the patient’s doctor, specialist or clinic to provide pain and symptom control. Care and support is also extended to the patient’s family, and includes bereavement care and support to children affected by the circumstances.
This service is offered free of charge for those with medical aids that cover home-based care. We have professional nurses on call 24/7 who will assist patients and families over the phone after office hours and over weekends.
A community that cares
Our carers live in the communities they serve. This ensures a greater level of trust and confidence between patients, families and carers. It enables us to provide culturally appropriate care and enhances the patients’ compliance with treatment. The level of trust established between patients and carers also ensures that carers are allowed to discuss the needs and future care of vulnerable children in the household.
Our carers, nurses and social worker educate families on how to care for their loved ones when they are ill or in pain – empowering patients and families to make informed choices and take responsibility for their health and wellbeing. Educating family members on how to care for the loved ones, improves the health literacy of our communities and compassionate care of vulnerable people in our communities, one family at a time.