We provide holistic palliative care to patients and their families in Bitou, Western Cape.
Palliative care is a health care approach that aims to improve the quality of life of patients, who together with their families, are facing a life-limiting illness. Care includes the relief of suffering and the early identification, impeccable assessment and management of pain and other distressing symptoms, whether physical, emotional, social, spiritual or cultural in origin.
FILLING THE GAP IN PRIMARY HEALTH CARE
The Department of Health (DoH), in its effort to bring “health for all” by 2020, has embarked on the restructuring of primary health care services (see National Dept. of Health strategic plan for 2015-20).
The DoH new model focuses on illness prevention and health promotion at a community level, with a good referral network that directs community members in need to the appropriate primary health care service.
This model has, however, created a gap in the health care system, specifically a gap for people who are already ill and cannot access health care services. It is this gap that we are committed to filling, while continuing to lobby government regarding the need for compassionate end-of-life care.
Professional care and compassionate support
When a loved one falls ill with a life-limiting illness, they are often return home from hospital to families that aren’t equipped with the knowledge and resources to provide appropriate care.
Our Hospice Plett programme provides holistic palliative care and support to patients that have been diagnosed with a life-limiting illness, in the comfort of their own home. Our team of trained carers strive to provide each patient with as much comfort and dignity as possible, and work in full co-operation with the patient’s doctor, specialist or clinic to provide pain and symptom control, if required. Care and support is also extended to the patient’s family, and includes bereavement care and support to children affected by the circumstances.
A COMMUNITY THAT CARES
Our carers live in the communities they serve. This ensures a greater level of trust and confidence in the carers, enables us to provide culturally appropriate care, and enhances the patient’s compliance with treatment. The level of trust established between patients and carers also ensures that carers are allowed to discuss the needs and future care of vulnerable children in the household.